When shifted, collapsed, or rejected freight is holding up a delivery, CLS provides short-notice pallet rework and onsite recovery to help get the load moving again. Send photos and job details so we can assess the problem before dispatch.
This service is built for carriers, brokers, and drivers whose freight has shifted in transit, been rejected at a receiver, or cannot be safely unloaded in its current condition.
Call or text CLS directly. Texting is especially useful for freight recovery because you can send the facility location and photos of the shifted or rejected freight before we dispatch a crew.
Photos help us understand the condition before dispatch and arrive better prepared for the actual rework.
CLS focuses on the affected freight rather than automatically rebuilding every pallet on the trailer. Stable freight can be inspected and left intact while shifted, leaning, or collapsed pallets are corrected.
Facility access, forklift availability, dock conditions, unloading sequence, and other site-controlled factors can affect response and completion times.
After customer authorization at 11:34 AM, CLS responded to the Charlotte receiver and completed this specific recovery by 2:04 PM. This is a documented project result, not a general response-time guarantee.
Send the facility location, deadline, and photos. CLS will review the problem and confirm crew availability and the next steps.